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SOTABENEFITS
For employees & families

$0 at the door.
A doctor who knows your name.

Your plan was designed so the best care is also the easiest and, in many cases, free to you. Here's how to get the most out of it.

DWG A-301
Members · Floor plan
What you get

Three things that make a SOTA plan feel different.

$0copay options

Pay nothing at Tier 1

Use the plan's high-performance Tier 1 providers and many services cost you nothing out of pocket.

  • $0 visits to doctors and specialists
  • $0 deductible option for hospital and facility care
  • $0 options for the most commonly prescribed drugs
1:1your doctor

Assigned Direct Primary Care

You're matched with your own primary care doctor when you enroll. Start here for almost anything.

  • Virtual and same-day visits
  • Physicals, routine labs and immunizations
  • Chronic-care support and medication guidance
  • No copay or deductible on eligible services
14sec avg wait

Navigation by real people

Our own bilingual team, in our U.S.-based office, helps you use your plan. English y Español.

  • Find a Tier 1 doctor or facility
  • Understand a bill or an EOB
  • Get ID cards, enrollment and claims answers

$0 benefits and covered services vary by plan design. Check your Summary of Benefits and Coverage or call us to confirm what applies to you.

How to use your plan

Three steps. That's the whole map.

Step 1

Start with your doctor

Your assigned primary care doctor is the front door. Virtual visits make it fast.

Step 2

Call us before big care

Need a specialist, imaging or surgery? We'll route you to Tier 1, where your cost is lowest.

Step 3

Send us the confusing stuff

Got a bill that doesn't look right? Our team works it until it's resolved.

95%Calls answered
0:14Average wait
91Member NPS
EN/ESBilingual, in-office team

SOTA call center operations reports, Aug–Sept 2026.

On the drawing board

More tools are on the way.

We'll add them here as they go live.

In development

The SOTA member app

Your ID card, benefits, claims and a direct line to your care team in one place.

In development

Doctor & facility lookup

Search Tier 1 providers near you and see what you'll pay before you go.

Member questions

Quick answers.

Cigna, Aetna, Blue Cross Blue Shield and UnitedHealthcare are trademarks of their respective owners. SOTA Benefits is not affiliated with, endorsed by or sponsored by any of these companies. Network availability varies by plan and location.